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| GLOSSARY OF TERMS |
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You will find a number
of job titles in the IT sector and specialist skills so you
to find out what they mean and what category they fall under.
All terms have been categorised to make the process of finding
what you are looking for easier.
IT-related Skills by Category
| Business Systems (ERP CRM) |
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A
shorter form of application program. An application program
is a program designed to perform a specific function directly
for the user or, in some cases, for another application
program. |
|
Business
Planning and Control System (BPCS) is a popular system
of application programs for manufacturing and other industries
that is developed and sold by Systems Software Associates
(SSA). |
|
Type of SAP |
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Effectively
manage liquidity and investment returns with Cash Management,
an enterprise solution for cash forecasting, reconciliation,
and settlement. |
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Business
intelligence (BI) is a broad category of applications
and technologies for gathering, storing, analyzing, and
providing access to data to help enterprise users make
better business decisions. |
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Enterprise
Financial Management is a family of applications in Oracle's
PeopleSoft Enterprise product suite |
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A
complete suite of modular, pre-integrated industry-specific
business applications designed for rapid deployment and
ease of administration. |
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Built
for the IBM iSeries platform, offers small businesses
a reliable, functionality-rich, web-enabled environment
for world-class management of plants, inventories, equipment,
finances, and people as a synchronized, integrated whole
and are tightly integrated and pre-bundled on a single
database, reducing implementation cost and complexity. |
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The
world's leading supplier of software for information management
but it is best known for its sophisticated relational
database products. |
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Builds
creative solutions for modern businesses |
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In
computing, a program is a specific set of ordered operations
for a computer to perform. |
|
PeopleSoft
is a leading provider of e-business application software
and claims to be the only software company to provide
e-business solutions purely over the Internet for Fortune
1000 corporations. |
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Risk
Management facilitates the management of financial risk
in a volatile marketplace. |
|
It
is the world's largest inter-enterprise software company
and the world's fourth-largest independent software supplier,
overall. The original SAP idea was to provide customers
with the ability to interact with a common corporate database
for a comprehensive range of applications. |
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Siebel
(they also call themselves Siebel Systems) is a prominent
vendor of interoperable e-business software. |
|
ERM
(enterprise resource management) describes software that
lets an enterprise manage user access to its network resources
efficiently. ERM (enterprise resource management) also
describes software that manages all of a company's assets
and resources, including such basic applications as general
ledger, accounts payable and receivable, as well as manufacturing,
inventory, and human resources. |
|
CRM
(customer relationship management) is an information industry
term for methodologies, software, and usually Internet
capabilities that help an enterprise manage customer relationships
in an organized way. |
| Data Communications |
|
The
Advanced Intelligent Network (AIN) is a telephone network
architecture that separates service logic from switching
equipment, allowing new services to be added without having
to redesign switches to support new services. |
|
Cisco
Certified Internetwork Expert (CCIE) is what Cisco describes
as its "premium networking certification. |
|
Cisco
Certified Network Associate (CCNA) is an entry-level certification
for the Cisco certified professional program. |
|
Cisco
Certified Network Professional (CCNP) is an intermediate-level
certification in the Cisco certified professional program. |
|
Intelligent Network (IN) is a telephone
network architecture originated by Bell Communications
Research (Bellcore) in which the service logic for a call
is located separately from the switching facilities, allowing
services to be added or changed without having to redesign
switching equipment. |
| Database |
|
Program
in Microsoft Office and also a term meaning simply being
able to get to what you need. |
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Collection
of information that is organized so that it can easily
be accessed, managed, and updated. |
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In
computer program and software product development, the
development environment is the set of processes and programming
tools used to create the program or software product. |
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The
world's leading supplier of software for information management
but it is best known for its sophisticated relational
database products. |
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A
relational database management system (RDBMS) is a program
that lets you create, update, and administer a relational
database. |
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SQL
(Structured Query Language) is a standard interactive
and programming language for getting information from
and updating a database. |
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The
product is intended to provide enhanced flexibility, scalability,
reliability, and security to database applications, and
to make them easier to create and deploy. |
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Sybase
is a computer software company that develops and sells
database management system (DBMS) and middleware products. |
| Packages And Systems |
|
The
AS/400 - formally renamed the "IBM iSeries,"
but still commonly known as AS/400 - is a midrange server
designed for small businesses and departments in large
enterprises. |
|
An
application program interface (API - and sometimes spelled
application programming interface) is the specific method
prescribed by a computer operating system or by an application
program by which a programmer writing an application program
can make requests of the operating system or another application. |
|
Apple
Computer, Inc. is a prominent hardware and software company
best known for its Macintosh series of personal computers. |
|
Linux
(often pronounced LIH-nuhks with a short "i") is a Unix-like
operating system that was designed to provide personal
computer users a free or very low-cost operating system
comparable to traditional and usually more expensive Unix
systems. Linux has a reputation as a very efficient and
fast-performing system. |
|
A
relational database management system (RDBMS) is a program
that lets you create, update, and administer a relational
database. |
|
Of
Microsoft's succession of Windows operating systems, Windows
XP is the most recent. The company's office applications
- Word, Excel, Access, and PowerPoint - have been similarly
successful. |
|
Microsoft
is the world's leading producer of computer software. |
|
NDS
(Novell Directory Services) is a popular software product
for managing access to computer resources and keeping
track of the users of a network, such as a company's intranet,
from a single point of administration. |
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An
operating system (sometimes abbreviated as "OS")
is the program that, after being initially loaded into
the computer by a boot program, manages all the other
programs in a computer. |
|
OS/2
is an IBM operating system for the personal computer that
was initially intended to provide an alternative to Microsoft
Windows for both enterprise and personal PC users. |
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is
a computer program that provides services to other computer
programs (and their users) in the same or other computers. |
|
The
leading company in computers used as Web servers, also
makes servers designed for use as engineering workstations,
data storage products, and related software. |
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Unix
(often spelled "UNIX," especially as an official trademark)
is an operating system |
| Telecomms Billing/CRM |
|
a
shorter form of application program. An application program
is a program designed to perform a specific function directly
for the user or, in some cases, for another application
program. |
|
a
telecommunications industry specification that describes
how mobile phones, computers, and personal digital assistants
(PDAs) can be easily interconnected using a short-range
wireless connection. |
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BAPI
(Business Application Programming Interface) is a set
of interfaces to object-oriented programming methods that
enable a programmer to integrate third-party software
into the proprietary R/3 product from SAP. |
|
PeopleSoft
is a leading provider of e-business application software
and claims to be the only software company to provide
e-business solutions purely over the Internet for Fortune
1000 corporations. |
|
Prominent vendor of interoperable e-business
software. |
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Developing
software related products. A software developer's kit
(SDK) is a set of programs used by a computer programmer
to write application programs. |
|
IBM's
strategy for enterprise computing in the late 1980s and
early 1990s. |
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The management of the information technology systems in an
enterprise. |
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In
computer hardware and software development, testing is
used at key checkpoints in the overall process to determine
whether objectives are being met. |
| Development & Programming |
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.NET
is both a business strategy from Microsoft and its collection
of programming support for what are known as Web services,
the ability to use the Web rather than your own computer
for various services. |
|
The name Microsoft has given to a set of "strategic"
object-oriented programming technologies and tools. |
|
ASP
is also an abbreviation for application service provider.
An Active Server Page (ASP) is an HTML page that includes
one or more scripts (small embedded programs) that are
processed on a Microsoft Web server before the page is
sent to the user. |
|
ASP.NET
(originally called ASP+) is the next generation of Microsoft's
Active Server Page (ASP), a feature of their Internet
Information Server (IIS). Both ASP and ASP.NET allow a
Web site builder to dynamically build Web pages on the
fly by inserting queries to a relational database in the
Web page. |
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A
version of Microsoft's Visual Basic that was designed,
as part of the company's .NET product group, to make Web
services applications easier to develop. |
|
C#
(pronounced "C-sharp") is an object-oriented programming
language from Microsoft that aims to combine the computing
power of C++ with the programming ease of Visual Basic.
C# is based on C++ and contains features similar to those
of Java. |
|
Ada
(pronounced AY-duh) is a programming language somewhat
similar to Pascal that was selected in a competition and
made a U.S. |
|
C
is a structured, procedural programming language that
has been widely used both for operating systems and applications
and that has had a wide following in the academic community. |
|
C++
is an object-oriented programming (OOP) language that
is viewed by many as the best language for creating large-scale
applications. C++ is a superset of the C language. |
|
COBOL
(Common Business Oriented Language) was the first widely-used
high-level programming language for business applications. |
|
The
analysis of data objects that are used in a business or
other context and the identification of the relationships
among these data objects. |
|
Delphi
(pronounced DEHL-FAI) from Borland competes with Visual
Basic as an offering for an object-oriented, visual programming
approach to application development. |
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A
program that controls a particular type of device that
is attached to your computer. |
|
An
embedded system is some combination of computer hardware
and software, either fixed in capability or programmable,
that is specifically designed for a particular kind of
application device. |
|
J2EE
(Java 2 Platform, Enterprise Edition) is a Java platform
designed for the mainframe-scale computing typical of
large enterprises. |
|
Java
is a programming language expressly designed for use in
the distributed environment of the Internet. It was designed
to have the "look and feel" of the C++ language, but it
is simpler to use than C++ and enforces an object-oriented
programming model. |
|
M-commerce
(mobile commerce) is the buying and selling of goods and
services through wireless handheld devices such as cellular
telephone and personal digital assistants (PDAs). |
|
(Personal
digital assistant) is a term for any small mobile hand-held
device that provides computing and information storage
and retrieval capabilities for personal or business use,
often for keeping schedule calendars and address book
information handy. |
|
PHP
is a script language and interpreter that is freely available
and used primarily on Linux Web servers. |
|
PL/S
is a language that IBM designed for use in developing
system programs, especially in mainframe operating system
and application subsystems. |
|
QAM
(quadrature amplitude modulation) is a method of combining
two amplitude-modulated (AM) signals into a single channel,
thereby doubling the effective bandwidth. |
|
Subset of procedural programming that enforces
a logical structure on the program being written to make
it more efficient and easier to understand and modify. |
|
Visual
Basic (VB) is a programming environment from Microsoft
in which a programmer uses a graphical user interface
to choose and modify preselected sections of code written
in the BASIC programming language. |
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an
interpreted script language from Microsoft that is a subset
of its Visual Basic programming language designed for
interpretation by Web browsers. |
|
services
(usually including some combination of programming and
data, but possibly including human resources as well)
that are made available from a business's Web server for
Web users or other Web-connected programs. |
| Internet |
|
A
dotcom is any Web site intended for business use and,
in some usages, it's a term for any kind of Web site. |
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Any
organization that arranges for an individual or an organization
to have access to the Internet. |
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ASP
is also an abbreviation for application service provider.
An Active Server Page (ASP) is an HTML page that includes
one or more scripts (small embedded programs) that are
processed on a Microsoft Web server before the page is
sent to the user. |
|
ColdFusion,
a product from Macromedia, is a popular and sophisticated
set of products for building Web sites and serving pages
to users. |
|
E-commerce
(electronic commerce or EC) is the buying and selling
of goods and services on the Internet, especially the
World Wide Web. |
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A
set of related programs, located at a network gateway
server, that protects the resources of a private network
from users from other networks. |
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HTML
(Hypertext Markup Language) is the set of markup symbols
or codes inserted in a file intended for display on a
World Wide Web browser page. |
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The
set of rules for transferring files (text, graphic images,
sound, video, and other multimedia files) on the World
Wide Web. |
|
HDML
(Handheld Device Markup Language) - often compared to
Wireless Markup Language (WML) - is a language that allows
the text portions of Web pages to be presented on cellular
telephones and personal digital assistants (PDA) via wireless
access. |
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The
collection of technical and human resources that provide
the storage, computing, distribution, and communication
for the information required by all or some part of an
enterprise. |
|
A
company that provides individuals and other companies
access to the Internet and other related services such
as Web site building and virtual hosting. |
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XML
(Extensible Markup Language) is a flexible way to create
common information formats and share both the format and
the data on the World Wide Web, intranets, and elsewhere. |
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Java
is a programming language expressly designed for use in
the distributed environment of the Internet. It was designed
to have the "look and feel" of the C++ language, but it
is simpler to use than C++ and enforces an object-oriented
programming model. |
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keyboard-oriented
text-only Web browser that was developed |
|
A
general term for the computer systems in an enterprise
that provide information about its business operations. |
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>Internet
Explorer (IE) -- sometimes referred to as Microsoft Internet
Explorer (MSIE) -- is the most widely used World Wide
Web browser. |
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One
of the two most popular Web browsers. |
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Perl
is a script programming language that is similar in syntax
to the C language and that includes a number of popular
Unix facilities such as SED, awk, and tr. |
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Browser
is an application program that provides a way to look
at and interact with all the information on the World
Wide Web. |
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a
term used to describe telecommunications in which electromagnetic
waves (rather than some form of wire) carry the signal
over part or all of the communication path. |
|
Technical
definition of the World Wide Web is: all the resources
and users on the Internet that are using the Hypertext
Transfer Protocol (HTTP). |
| Network & Telecommunications |
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A
firewall is a set of related programs, located at a network
gateway server, that protects the resources of a private
network from users from other networks. |
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The
physical aspect of computers, telecommunications, and
other devices. |
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The
physical hardware used to interconnect computers and users. |
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A
local area network (LAN) is a group of computers and associated
devices that share a common communications line or wireless
link and typically share the resources of a single processor
or server within a small geographic area |
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An industry term for a large computer,
typically manufactured by a large company such as IBM
for the commercial applications of Fortune 1000 businesses
and other large-scale computing purposes. |
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General term for any programming that serves
to "glue together" or mediate between two separate
and often already existing programs. |
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A network is a series of points or nodes
interconnected by communication paths. |
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PL/S
is a language that IBM designed for use in developing
system programs, especially in mainframe operating system
and application subsystems. |
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Proprietary
IBM architecture and set of implementing products for
network computing within an enterprise. |
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TCP
(Transmission Control Protocol) is a set of rules (protocol)
used along with the Internet Protocol (IP) to send data
in the form of message units between computers over the
Internet. |
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A
general term for the various kinds of programs used to
operate computers and related devices. |
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The
Internet Protocol (IP) is the method or protocol by which
data is sent from one computer to another on the Internet. |
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A
wide area network (WAN) is a geographically dispersed
telecommunications network. |
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Wireless
is a term used to describe telecommunications in which
electromagnetic waves (rather than some form of wire)
carry the signal over part or all of the communication
path. |
| Middleware |
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"com"
is one of the top-level domain names that can be used
when choosing a domain name. |
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Common
Object Request Broker Architecture (CORBA) is an architecture
and specification for creating, distributing, and managing
distributed program objects in a network. |
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IBM WebSphere - MQ is market-leading business integration
software. |
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Formed
in 1989 by a group of vendors for the purpose of creating
a standard architecture for distributed objects (also
known as "components") in networks. |
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Tibco
makes integration server software for enterprises. |
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A
server software application that runs on a middle tier
, between back-end database s and related applications
and browser -based thin clients. |
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Vitria specializes in integration server software for
enterprises. |
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A
company that specializes in integration server software
for the enterprise. |
| Security |
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Cryptography
is the science of information security. Cryptography includes
techniques such as microdots, merging words with images,
and other ways to hide information in storage or transit. |
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Intrusion
detection (ID) is a type of security management system
for computers and networks. |
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Network
encryption (sometimes called network layer, or network
level encryption) is a network security process that applies
crypto services at the network transfer layer - above
the data link level, but below the application level. |
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In
Windows NT and 2000 operating systems, the security identifier
(SID) is a unique alphanumeric character string that identifies
each operating system and each user in a network of NT/2000
systems. |
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In
business, a security policy is a document that states
in writing how a company plans to protect the company's
physical and information technology (IT) assets. |
| Support & Training |
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A
physical place where customer and other telephone calls
are handled by an organization, usually with some amount
of computer automation. |
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A
help desk is a place that a user of information technology
can call to get help with a problem. |
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Employees
who assist and help out with technical queries and problems |
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